The collected data is systematically neutral. The data was analyzed to the needs of the consumer. In order to resolve the problems. Recognized guidelines for the development of products and services that will occur in the future.

1.Open Ended Question

Questions that allow respondents to comment on demand.

2. Close Ended Question

Answer a question that has been set up and has the option, respondents chose the answer that best.

3. Rotation

Is a question with many messages, select the text, but the text first set of questions.

In-depth personal interviews

Group discussions

Interview

• At home
• Office
• Community Resources

By phone

Survey respondents own

The Observer